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When shipped for free: USPS Priority Mail. We ship most orders by UPS or FedEx. Overseas and FPO orders are be shipped
by The US Post Office. Tracking is available for UPS and FedEx shipments
(see Tracking) but is not available for USPO shipments.
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The most common shipping delay results from errors in shipping addresses.
Please make sure that the shipping address is filled-in correctly in the
order confirmation you received via email. If it is incorrect, please
contact
us immediately.
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UPS does not pick-up on weekends, therefore orders made on weekends will
be shipped out on Mondays. Exceptions to this rule are holidays. Example:
An order placed on Saturday for UPS Next Day Air will arrive on Tuesday at
the earliest
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If you've ordered a product from us within the last 24 hours, the product
may not have processed yet or UPS has not picked-up the product yet from
our warehouse. This is common when orders are made on weekends or holidays.
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You can track your order using the tracking info included in your order
confirmation e-mail.
UPS Order Tracking
FedEx Order Tracking
If you have any problems tracking your order,
please don't hesitate to contact us at
CustomerService@honeytreekids.com
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You'll get an email from us letting you know whether your order shipped UPS
or FedEx.
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You can click the link above to track your package.
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If you did not get an email from us, there may be several reasons:
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The item/s you purchased is/are backordered.
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You may have entered your email address incorrectly on the order form.
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Please email
CustomerService@honeytreekids.com
if you have any questions about your shipment.
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